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IT Diagnostic – HCP will evaluate your IT operation and needs, interviewing key personnel and examining existing technology, and provide a report and a presentation on status, opportunities and recommendations for the future.
Network Design and Installation – if you need a network, or a network upgrade, HCP will help you to do it the right way, the most economical way, and the most secure way possible within your budget.
Server Support – HCP offers a program of monthly, quarterly and semi-annual support steps to keep your network server(s) running at maximum efficiency, and minimize or eliminate down-time. These are things that should be done to every server but are often overlooked.
Network Troubleshooting – HCP has experts who can investigate, find and solve network problems, on a per-call basis. Often this service can be performed remotely, though we send someone on-site as required. For crisis level issues, emergency service is available.
IT Staffing (vacations, projects, help desk) – We have expert IT personnel, who can cover for our clients or add muscle to project teams on a scheduled or one-time basis.
Workstation Configuration and Troubleshooting – HCP provides its customers with an emergency access disk, allowing us to troubleshoot most workstation issues remotely. We also offer drop-off service and on-site service, as necessary.
Email filtering – HCP offers a sophisticated email filtering system that stops 98% of all spam.
Printer Troubleshooting – HCP can diagnose and repair most printer issues at your office or our Carmel offices.
DNS and website hosting – HCP can host your DNS (domain name service) so that changes can be easily and efficiently handled. We can also host your website, giving you access to change it at will.
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